Adept offers a 30-day money back guarantee on Unlimited Premium Fixed, and any purchased Adept devices - no questions asked! The 30-day period starts when your service is activated, not when purchased.

We will:

a. Uninstall the outdoor modem with minimal impact to your premise and the device

b. Return your USB modem to us, in like new condition, and we will refund the purchase amount

c. No refund on Installation fee.

d. Apply refunds to the original payment method. Contact us at (509) 684-7897 or email sales@adept4u.com